Ytel's List Conversion Report allows you to see how your lists are converting for inbound and outbound for a single day based on the lead's sub-statuses. 

We report entered leads into an associated list as well as the amount of calls made on those lists.

The report uses sub-statuses chosen via the Campaign Statuses and live in conjunction with the Systemwide Statuses and Custom Statuses. Users can choose to apply these sub-statuses to your statuses for additional reporting and lead management.

Sub-statuses

  • Human Answered

  • Sale

  • DNC

  • Not Interested

  • Unworkable

  • Callback

  • Completed

Conversion is a percentage of sold sub-status vs. total calls.
Net Conversion is a percentage of sold sub-status vs human sub-status.

We're here to help - if you need assistance, please contact the Ytel support team via email at support@ytel.com or you can click the live chat button at the bottom right of your screen.

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