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UCaaS (Unified Communications as a Service)
UCaaS (Unified Communications as a Service)
Your business telephone system, powered by Ytel!
13 articles in this collection
Written by
Eric Madura,
Katelyn Rose,
and
Patrick
UCaaS Web Phone
UCaaS Web Phone widget
Written by
Katelyn Rose
Updated over a week ago
Login Information
User Login for Ytel UCaaS
How and Where to login as a user for Ytel UCaaS
Written by
Eric Madura
Updated over a week ago
Administrator Login for Ytel UCaaS
How and where to login as an Administrator for Ytel UCaaS
Written by
Eric Madura
Updated over a week ago
Administration
User Management
Add or Edit Users, Lines, Devices, Voicemails, and other user settings
Written by
Eric Madura
Updated over a week ago
Administration Home Page
Local Administrator Dashboard, Management
Written by
Eric Madura
Updated over a week ago
Ring Groups
Add or edit Ring Groups, assign users to ring groups,
Written by
Eric Madura
Updated over a week ago
Schedules
Create schedules for business hours, holiday schedules, or Ring Groups
Written by
Eric Madura
Updated over a week ago
How to Assign Numbers to Users
Routing specific numbers to users, Setting up direct lines
Written by
Eric Madura
Updated over a week ago
User / Agent
User Settings
User settings within UCaaS, what they mean and how to adjust
Written by
Eric Madura
Updated over a week ago
Adjusting your 'Status' display
Set your Status and allow co-workers to easily see if you're available
Written by
Eric Madura
Updated over a week ago
How to Make a Call
How to place calls on the Ytel UCaaS system
Written by
Eric Madura
Updated over a week ago
Call Forwarding
Configuring Call Forwarding aka "Find Me / Follow Me" settings,
Written by
Eric Madura
Updated over a week ago
Call Event & Webhooks
Call Events
Trigger different call events and post to a destination
Written by
Patrick
Updated over a week ago