UCaaS (Unified Communications as a Service)

Your business telephone system, powered by Ytel!

13 articles in this collection
Written by Eric Madura, Katelyn Rose, and Patrick

UCaaS Web Phone

UCaaS Web Phone widget

Written by Katelyn Rose
Updated over a week ago

User Login for Ytel UCaaS

How and Where to login as a user for Ytel UCaaS

Written by Eric Madura
Updated over a week ago

Administrator Login for Ytel UCaaS

How and where to login as an Administrator for Ytel UCaaS

Written by Eric Madura
Updated over a week ago

Administration

User Management

Add or Edit Users, Lines, Devices, Voicemails, and other user settings

Written by Eric Madura
Updated over a week ago

Administration Home Page

Local Administrator Dashboard, Management

Written by Eric Madura
Updated over a week ago

Ring Groups

Add or edit Ring Groups, assign users to ring groups,

Written by Eric Madura
Updated over a week ago

Schedules

Create schedules for business hours, holiday schedules, or Ring Groups

Written by Eric Madura
Updated over a week ago

How to Assign Numbers to Users

Routing specific numbers to users, Setting up direct lines

Written by Eric Madura
Updated over a week ago

User / Agent

User Settings

User settings within UCaaS, what they mean and how to adjust

Written by Eric Madura
Updated over a week ago

Adjusting your 'Status' display

Set your Status and allow co-workers to easily see if you're available

Written by Eric Madura
Updated over a week ago

How to Make a Call

How to place calls on the Ytel UCaaS system

Written by Eric Madura
Updated over a week ago

Call Forwarding

Configuring Call Forwarding aka "Find Me / Follow Me" settings,

Written by Eric Madura
Updated over a week ago

Call Event & Webhooks

Call Events

Trigger different call events and post to a destination

Written by Patrick
Updated over a week ago