Ever need to add a new user to your account? Want to limit that user’s access to only certain functionality? Or do you need to create a sub-account to help segment usage?

Well now you can! Previously you could add sub-accounts by clicking the API icon in the left hand navigation bar, clicking “Settings”, and then selecting “Manage subaccounts”. But good luck trying to add more than one user to an account!

To access the new account and user management section, you’ll need to select "Settings" and then "Accounts" (Please note, only the primary account admin will see this). In the Accounts section you will have the ability to:

  • View all your accounts and their account id

  • Create a new subaccount

  • Log into a subaccount  

  • Delete or inactivate an account

To view, edit, or delete your account and/or create a new subaccount, navigate to "Settings" and select "Accounts". You will be able to view your primary account and any subaccounts you may or may not have ("create subaccounts" button located in top right corner). Here, you can also switch the status of your accounts activation to off/on, manage users for each account, login to a desired account, copy an ID, and delete an account.

To view, edit, delete, activate/deactivate or add a new user, select "Settings" from the drop-down and then select "Users".

Editing a user gives you the ability to change a user's password and manage their access to different features.

For customer support, email us at support@ytel.com or start a live chat by clicking the icon at the lower right of your screen, we are available M-F 6am-6pm PST

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