Credit card payments include a 3.75% service fee at the time of the transaction. To give you the option of not paying this fee, we are now accepting ACH deposits and Wire transfers.
What You Need to Know
- Plan ahead - Wire transfer or ACH payments can take 24-72 business hours to be sent by your financial institution and be received by Ytel.
- Plan ahead - Calculate your anticipated monthly spend by clicking Reporting > Usage. As a best practice, we recommend adding an additional 10-20%.
- Setup auto-recharge with your credit card as an added layer of funding. Learn more with this article.
To fund via Wire Transfer or ACH Deposits please follow these simple 5 steps:
1) Contact Ytel Customer Service and request Wire Transfer / ACH Payment assistance. We will create a trackable service case and send to you via email. You will respond in Step 3. You can contact us through live chat or by emailing email@example.com
2) Work with your financial institution to complete the Wire Transfer / ACH Payment and send the funds to Ytel. The necessary information can be found below and will be included in the email referenced in Step 1.
3) Reply to the service case you received in Step 1 and provide Ytel with the required information - a copy of the receipt and your AccountSID. Your AccountSID can be found on your Dashboard. You must include a copy of the receipt and your AccountSID or the funding of your account may be delayed. Preferred format is a PDF file.
4) Upon receiving your response, and after Ytel has verified receipt of funds with our financial institution, the funds will be applied to the account.
5) Ytel will update the service case with confirmation of applied funds and will close the case at that time. No further response or action from you is required.
Information Your Financial Institution Will Require:
26632 Towne Center Dr. #300
Lake Forest, CA 92610
Wire Transfer / ACH Routing Transit Number (RTN/ABA):
International SWIFT Code:
333 W. Santa Clara St.
San Jose, CA 95113
Please note, Ytel does not charge a fee to receive ACH Deposits or Wire Transfers. Your financial institution may assess their own fees, for which you are responsible. Any fees passed through to Ytel will be deducted from your funding and you will receive the net difference.
For customer support, email us at firstname.lastname@example.org or start a live chat by clicking the icon at the lower right of your screen, we are available M-F 6am-6pm PST