Adjusting Call Forwarding settings can be accomplished by following these 5 simple steps.

Step 1:

Click on Settings

Step 2:

Click on Call Forwarding

Step 3:

Determine which of the scenarios are applicable to you.

  • Unconditional = Forward all calls

  • No Answer = Forward only when you do not answer your extension

  • Busy = Forward only when your extension is busy

Step 4:

Input the 11-digit destination number into the applicable field.

Then click the toggle to activate the forwarding.

Then click 'Save' to apply the changes.

  • Note, the 'Save' button will turn grey

When you return to your dashboard, you will now see this banner:

Step 5:

TEST! Confirm the forward is working as expected.

To clear a call forwarding, hover over the setting you wish to adjust, then click the X and click Save

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