The Local Administration Homepage is where the management and configuration of your system takes place. The Homepage is comprised of a Sidebar Navigation Panel and a Dashboard.

Dashboard

The Dashboard provides you with one-click access to the most commonly used administrative areas: Users, Devices, Conference (Rooms), Voicemails, Ring Groups, and Agents.

  • Users: Add/Edit User accounts

  • Devices: Add/Edit Devices (Ie. physical hard-phones)

  • Conference: Add/Edit Conference Rooms

  • Voicemails: Add/Edit User Voicemail boxes

  • Ring Group: Add/Edit Ring Groups

  • Agents: Add/Edit Call Center Agents

Sidebar Navigation

The Sidebar Navigation provides you with in-depth configuration options.

User Management

  • Users

  • Lines

  • Devices

  • Ring Groups

  • Voicemails

  • Phone Keys Templates

Reporting

  • Call Logs

Call Management

  • Incalls

  • Outcalls

  • Call Pickups

  • Call Permissions

  • BS Filters (Boss Secretary)

  • Schedules

  • Trunks

Services

  • Conferences

  • Switchboards

  • IVR

  • Parking Lots

  • Paging

  • Applications

  • Webhooks

Sounds & Greetings

  • Sounds

  • Musics

Call Center

  • Agents

  • Queues

  • Skill Rules

  • Skills

  • Statistics

Note: Features vary based upon subscription selected. Please contact Customer Support if you see something you like but aren't currently subscribed to.

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