On Friday August 19, 2022, US Telecom published a list of Analytics Engines and the major Carriers within the US. The purpose of the list is to provide businesses with direct points of contact to utilize when their business telephone numbers have been incorrectly labeled as spam/scam.
The Ytel R.M.R. Formula: Register, Monitor, Remediate
Step 1: Register your numbers with the Analytics Engines. We recommend using Free Caller Registry as they automatically update the 3 engines used by the 3 major wireless providers.
Step 2: Monitor your numbers by utilizing our Number Reputation service.
Step 3: Remediate your numbers by contacting the carrier(s) directly.
We've republished the US Telecom website in full - we will make updates to this article as the site is changed by US Telecom.
Providers and their analytics partners have established mechanisms for callers to seek redress to fix any inadvertent call labeling or blocking concerns, as well as to register their numbers in the first instance.
Register Numbers with Analytics Engines
Free Caller Registry (First Orion, Hiya and TNS) (START HERE)
Contact: www.home.neustar/support and refer to the contact information under Communications, Robocall Mitigation
Call Labels: “Fraudulent Call” or CNAM prepend of “Spam?” or “Robo?”
Call Labels: “Spam Risk” or “Fraud Risk”
Comcast’s Xfinity Voice Service
Call Labels: “Blocked – High Spam Risk” or CNAM prepend of “Spam?”
Contact: www.xfinity.com/support/articles/report-call-blocking-errors or 844-963-0215
Call Labels: “Fraudulent Call” or CNAM prepend of “Spam?”:
Call Label: “Robocaller”
Contact: www.nomorobo.com/contact and choose “Report a number”
Call Label: “Spam Likely”
Call Label: “Fraudulent Call”
Contact: firstname.lastname@example.org or 888-998-9080
Call Label: “Scam Likely”
Call Label: “Spam”
Call Label: “Potential Spam”
Call Label: “Fraudulent Call” or CNAM prepend of “Spam?”