General Information on Ytel

General Information From / By / About Ytel

11 articles in this collection
Written by Eric Madura, Katelyn Rose, and Alex Treichler

Technical Requirements for Contact Center

Lists the requirements for Agents and Administrators to use Contact Center

Written by Eric Madura
Updated over a week ago

Work from Home: Best Practices

Work from home tips, suggestions, best practices and general information

Written by Eric Madura
Updated over a week ago

CallerID Name (CNAM)

CNAM - Caller ID - Showcase your brand on your phone calls

Written by Katelyn Rose
Updated over a week ago

Number Reputation

Your brand's reputation is important and phone numbers are an extension of that brand.

Written by Katelyn Rose
Updated over a week ago

Combating Spoofed Calls with the Implementation of STIR/SHAKEN

STIR, SHAKEN, STIR/SHAKEN information

Written by Katelyn Rose
Updated over a week ago

Ytel Completes One of the First STIR/SHAKEN Calls from CPaaS Platform

Ytel Completes One of the First STIR/SHAKEN Calls from CPaaS Platform

Written by Katelyn Rose
Updated over a week ago

Compliance Section

Have a headache managing compliance words? We want to help you out! We will manage a standard set of carrier keywords.

Written by Katelyn Rose
Updated over a week ago

What you need to know about Area codes and Overlays

This articles goes into more depths about area codes, overlays and how they might effect your business.

Written by Alex Treichler
Updated over a week ago

Tracking Email Relay and SMS

Written by Katelyn Rose
Updated over a week ago

Information on Ytel; How to be Informed of Upcoming Changes; Status Updates and other General Ytel 411-411

How to follow Ytel and get updates and notifications about our various products, upcoming events, status updates and other general 411-411

Written by Eric Madura
Updated over a week ago

Vanity Phone Numbers

Written by Katelyn Rose
Updated over a week ago