Loading Leads into Contact Center

This Article provides instructions on how to load leads into the Contact Center Admin Interface.

Click Here for an Instructional Video

Step 1: Go to the Data Management Tab

Step 2: Select Data Loader and Upload Files

Step 3: Choose file and upload

 Step 4: Click Process 

Step 5: Field mapping, duplicate check, and list selection


Step 6: Final Check 


If you have any further questions please give our support team a call at 800-382-4913 or email us at

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  • Avatar
    Brad Barron

    yeah its my excel sheet i was having problems with last night and the support team helped me last night but im having same problem this morning i dont know what im doing wrong

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    Brad Barron

    it has to do with the save file as and the zip i think he said has to not be in there