This Article shows how to properly add a number to your Inbound Block List.
Note: This will only block a number from calling Inbound. If you want to block them from the outbound system you will want to add them to your DNC list. You can see this in the article below.
STEP 1: Navigate to Inbound > Filter Phone Group > Add-Delete FPG
STEP 2: Type in the Phone Numbers into the "Phone Numbers" box
STEP 3: Click on "Submit". You will see the text "Phone Number Added Successfully!" at the top of your screen
NOTE: If the number is not already in your Inbound Block list you will be presented with the message "Phone Number added Successfully!". However, If the number is already in your Inbound Block list you will see "This phone number is already in the Do Not Call List".
If you have any further questions please give our support team a call at 800-382-4913 or email us at Support@ytel.com.