This Article shows how to properly add a new Call Time on your system.
Step 1: Click on Admin Utilities/Click on Call Time
Step 2: Click on Add New Call Time
Step 3: Type in the Call time ID and Name/Click on Save
Step 4: Click on the Modify button next to your new Call Time
Step 5: Type in your Default Start/Stop Time/Click Save
Note: This is set within Military time as well as goes by System time for inbound calls. By default your system is set within PST time unless you have requested differently.
You should now be able to see your new Call Time when you go to select it within your Campaign. Example Picture below:
If you have any further questions please give our support team a call at 800-382-4913 or email us at Support@ytel.com.