On Friday August 19, 2022, US Telecom published a list of Analytics Engines and the major Carriers within the US. The purpose of this list is to provide businesses with direct points of contact to utilize when their business telephone numbers have incorrectly labeled as Spam (or Scam) Likely calls.
Don't forget...
The Ytel R.M.R. Formula: Register, Monitor, Remediate
Step 1: REGISTER your businesses telephone number(s) with the Analytics Engines directly via freecallerregistry.com
Step 2: MONITOR your numbers by utilizing our Number Reputation service
Step 3: REMEDIATE your numbers by contacting the carrier(s) directly.
We've republished the text from the US Telecom website in full.
Call Labeling and Blocking Points of Contact
Providers and their analytics partners have established mechanisms for callers to seek redress to fix any inadvertent call labeling or blocking concerns, as well as to register their numbers in the first instance.
Altice
Call Labels:“Fraudulent Call” or CNAM prepend of “Spam?” or “Robo?”
Contact:robocallmitigation@alticeusa.com
AT&T/Hiya
Call Labels:“Spam Risk” or “Fraud Risk”
Contact:www.att.com/reviewmycalllabel
Big River
Contact:855-244-7483
Comcast’s Xfinity Voice Service
Call Labels:“Blocked – High Spam Risk” or CNAM prepend of “Spam?”
Contact:www.xfinity.com/support/articles/report-call-blocking-errorsor 844-963-0215
C Spire/TNS
Call Label:“Potential Spam”
Contact:askus@cspire.comandcommunications@tnsi.com
Fidelity
Call Labels: “Fraudulent Call” or CNAM prepend of “Spam?”:
Contact:www.fidelitycommunications.com/phone/robocallmitigation/correctionform
Frontier/Nomorobo
Call Label: “Robocaller”
Contact:nospam@ftr.comorwww.nomorobo.com/contactand choose “Report a number”
Lumen/Nomorobo
Call Label:“Robocaller”
Contact:www.nomorobo.com/contactand choose “Report a number”
Midco
Contact:robocalling@midco.com
Spectrum/TNS
Call Label:“Spam Likely”
Contact:https://reportspam.spectrum.com/charter/
Telzio
Call Label:“Fraudulent Call”
Contact:support@telzio.comor 888-998-9080
T-Mobile/First Orion
Call Label:“Scam Likely”
Contact:https://callreporting.t-mobile.com/
Truecaller
Call Label:“Spam”
Contact:support@truecaller.com
US Cellular/TNS
Call Label:“Potential Spam”
Contact:communications@tnsi.com
Verizon/TNS
Call Label:“Potential Spam”
Contact:www.voicespamfeedback.comorcommunications@tnsi.com
Windstream
Call Label:“Fraudulent Call” or CNAM prepend of “Spam?”
Contact:WINDSTREAM.NetworkAbuse@windstream.com
Registering Numbers with Analytics Providers
First Orion
Contact:www.calltransparency.com
Free Caller Registry (First Orion, Hiya and TNS)
Contact: www.freecallerregistry.com
Hiya
Contact:www.hiya.com/manageyourcallerid
Neustar
Contact:www.home.neustar/supportand refer to the contact information under Communications, Robocall Mitigation
RoboKiller
Contact:partners@robokiller.comorhttps://robokiller.com/request-block-list-exception
TNS
Contact:www.reportarobocall.com/trf/