The Local Administration Homepage is where the management and configuration of your system takes place. The Homepage is comprised of a Sidebar Navigation Panel and a Dashboard.
Dashboard
The Dashboard provides you with one-click access to the most commonly used administrative areas: Users, Devices, Conference (Rooms), Voicemails, Ring Groups, and Agents.
-
Users: Add/Edit User accounts
-
Devices: Add/Edit Devices (Ie. physical hard-phones)
-
Conference: Add/Edit Conference Rooms
-
Voicemails: Add/Edit User Voicemail boxes
-
Ring Group: Add/Edit Ring Groups
-
Agents: Add/Edit Call Center Agents
Sidebar Navigation
The Sidebar Navigation provides you with in-depth configuration options.
User Management
-
Users
-
Lines
-
Devices
-
Ring Groups
-
Voicemails
-
Phone Keys Templates
Reporting
-
Call Logs
Call Management
-
Incalls
-
Outcalls
-
Call Pickups
-
Call Permissions
-
BS Filters (Boss Secretary)
-
Schedules
-
Trunks
Services
-
Conferences
-
Switchboards
-
IVR
-
Parking Lots
-
Paging
-
Applications
-
Webhooks
Sounds & Greetings
-
Sounds
-
Musics
Call Center
-
Agents
-
Queues
-
Skill Rules
-
Skills
-
Statistics
Note: Features vary based upon subscription selected. Please contact Customer Support if you see something you like but aren't currently subscribed to.