UCaaS (Unified Communications as a Service)

Login Information

• User Login for Ytel UCaaS
• Administrator Login for Ytel UCaaS

Administration

• How to Assign Numbers to Users
• Administration Home Page
• User Management
• Ring Groups
• Schedules

User / Agent

• How to Make a Call
• User Settings
• Call Forwarding
• Adjusting your 'Status' display

Call Event & Webhooks

• Call Events