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ACH Payments and Wire Transfers

Updated

To fund via ACH Debit directly from your business checking account:

The preferred alternative to credit card payments is to use your business checking account.

1) Fill out the ACH Debit Authorization Form. Include all requested information, including your accountSID (this can be found on your dashboard), legal business name, and your routing/account numbers.

2) Once this form is completed the Accounting team will perform a standard verification.

3) Once verified and the payment feature has been activated, our Accounting department will contact you through a support ticket with confirmation the feature has been enabled. Please add support@ytel.com, billing@ytel.com, support@sharpencx.com, and billing@sharpencx.com to your approved senders list and/or spam filters.

4) You may now fund your Ytel account via your business checking account!

Please note: while payments will instantly appear in your Payment History, it may take up to 10 business days for the funds to be withdrawn from your business checking account. Any payments returned by your financial institution will result in an immediate removal of funds from your account, a $50 Processing Fee assessed, and may also result in loss of this payment method option.

*Note: This feature supports US banks only. International Banks (including US territories) are not supported at this time.

 

 

 

To fund via Wire Transfer:

To fund via Wire Transfer, please follow these simple 5 steps:

  1. Using the information below, initiate the transaction with your financial institution. Keep your receipt!

  2. E-Mail our Billing team: billing@sharpencx.com 

    1. Subject: Payment receipt from "Your Business Name Here"

    2. Include your AccountSID (this can be found on your dashboard)

    3. Attach a copy of the receipt

      1. Preferred format is PDF

      2. Funding may be delayed without all requested information

  3. You will receive an automated email with a service ticket in response.

    1. Please add support@ytel.com, billing@ytel.com, support@sharpencx.com, and billing@sharpencx.com to your approved senders list and/or spam filters.

  4. Upon successful receipt of funds, we will update your account and send you an update through the service ticket.

  5. Thank you - Ticket Closed! No further action is required from you.

 

What You Need to Know

  • Plan ahead - Wire transfer payments can take 1-5 business days to be sent by your financial institution, received by our bank, and applied to your available account balance..

  • Plan ahead - Calculate your anticipated monthly spend by clicking Reporting> Usage. As a best practice, we recommend adding an additional 10-20%.

  • Setup auto-recharge with your credit card or checking account as an added layer of protection. Learn more with this article.

    • Credit card payments include a 3.75% service fee at the time of the transaction.

    • Auto-Recharge will process a single transaction every 4 hours. It will NOT processing successive "rapid-fire" transactions to replenish the available funds within the account balance.

Information Your Financial Institution Will Require:

Account Name:

Sharpen Technologies, Inc.

1935 E. Vine Street, Suite 420

Murray, UT 84121

(855) 249-3357

 

Account Number:

8616258211

Wire Transfer / ACH Routing Transit Number (RTN/ABA):

122105980

 

International SWIFT Code:

BBFXUS65

 

Bank Name:

Western Alliance Bank

One East Washington Street

Suite 1400

Phoenix, AZ 85004

U.S.A.

 

 

Please note, we do not charge a fee to receive ACH Deposits or Wire Transfers from domestic banks. However, your financial institution may assess their own fees, for which you are responsible. 

Any wires initiated from an international bank MUST include an additional $25 Service Fee. Any fees passed through to Ytel will be deducted from your funding and you will receive the net difference.

 

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