How To
How To guides Call Transfer | Upload a List | Block Calls by State | Create Voicemail | Upload Audio | Call Menu | Force Logout an Agent and more...
- Contact Center Agent Chat
- How to generate posting instructions for leads
- How to add numbers to the Contact Center Do Not Call (DNC) list
- How to Upload a List to your Contact Center System
- Blocking Puerto Rico and Canadian Calls
- Creating State Filters
- How to Block Individual Inbound Calls
- How to Create Campaign Lead Recycle
- Attributes
- How to Upload Audio
- How to Create a Call Menu
- How to Install and Configure a Softphone
- How To Create A Call Time
- How To Create A Voicemail
- How to create your own Music on Hold
- How to swap existing phone numbers with new ones
- How to sync your phone numbers
- How to create an Agent Group
- How To Force Log Out an Agent
- How to Transfer a Call
- How to Identify Which Numbers are Calling Certain Inbound DIDs